Real estate management
At CEUSTERS, your real estate management is in good hands thanks to our expertise and 70 years of experience. CEUSTERS manages an extensive portfolio of properties (retail real estate, offices, warehouses, mixed-use projects, etc.) in Belgium and the Netherlands for various parties with a focus on institutional investors and organises this from four business units where various services are offered:
Portfolio management
Financial management
Collection of rental income, common costs and any other costs, preparation, writing and collection of arrears, credit checks, settlement of costs and bills, etc.
Administrative & legal management
Management of all relevant aspects of the lease agreement and relevant reports, coordination of all possible legal issues relating to real estate, periodic overviews, etc. To this end, CEUSTERS has ReX, an internally developed software specifically for the financial, administrative , and legal management of real estate. It can be used for annual budgets and budget monitoring, rental applications, settlement of any charges, various financial reports, and general management reports.
Shopping centre management
Development and implementation of a commercial, active, and dynamic management focused on optimising the market position of the shopping centre. This involves the general and daily operation of the shopping centre, marketing, PR, organisation of events, executive management, support for merchants (associations), etc.
Park management
Specialised policy focused on the sustainable and cost-effective management of retail parks, business parks, mixed-use parks, leisure parks, etc.
Asset Management
Developing strategies for purchases and sales, researching and evolving opportunities, developing a long-term vision, and devising a long-term plan to optimise profitability.
Due diligence
Thorough analysis of the technical (and possibly legal or commercial) state of real estate for a purchase or sale.
Management co-ownership
Administrator services
Compliance with the legal provisions related to management and co-ownership as stipulated and formulated in the Civil Code.
Financial management
Collection of rental income, common costs and any other costs, preparation, writing and collection of arrears, credit checks, settlement of costs and bills, etc.
Administrative & legal management
Management of all relevant aspects of the lease agreement and relevant reports, coordination of all possible legal issues relating to real estate, periodic overviews, etc. To this end, CEUSTERS has ReX, an internally developed software specifically for the financial, administrative , and legal management of real estate. It can be used for annual budgets and budget monitoring, rental applications, settlement of any charges, various financial reports, and general management reports.
Real estate management advice
CEUSTERS provide advice customised to the planning, execution, and coordination of all new projects or changes/extensions to existing concepts.
Asset Management
Developing strategies for purchases and sales, researching and evolving opportunities, developing a long-term vision, and devising a long-term plan to optimise profitability.
Consultancy & Research
Market analysis
The CEUSTERS research department gathers information about the commercial real estate sector. This department analyses current and future trends and produces important analyses and statistics about the industrial sector. Customised market research reports make it possible to optimise the daily management of real estate.
Due diligence
Thorough analysis of the technical (and possibly legal or commercial) state of real estate for a purchase or sale.
Technical management
Maintenance, coordination, and control of all structural, technical, and infrastructural aspects of the buildings. Preparation and continuous adjustment of short, medium, and long-term maintenance forecasts.
Project management
Coordinating the most important adaptations and renovations to ensure the optimal condition of the property.
Building management & facility management
Financial management
Collection of rental income, common costs and any other costs, preparation, writing and collection of arrears, credit checks, settlement of costs and bills, etc.
Administrative & legal management
Management of all relevant aspects of the lease agreement and relevant reports, coordination of all possible legal issues relating to real estate, periodic overviews, etc. To this end, CEUSTERS has ReX, an internally developed software specifically for the financial, administrative , and legal management of real estate. It can be used for annual budgets and budget monitoring, rental applications, settlement of any charges, various financial reports, and general management reports.
Technical management
Maintenance, coordination, and control of all structural, technical, and infrastructural aspects of the buildings. Preparation and continuous adjustment of short, medium, and long-term maintenance forecasts.
Park management
Specialised policy focused on the sustainable and cost-effective management of retail parks, business parks, mixed-use parks, leisure parks, etc.
Project management
Coordinating the most important adaptations and renovations to ensure the optimal condition of the property.
Pilotage
Coordinating and following up on all contractor installation work for the various tenants.
Due diligence
Thorough analysis of the technical (and possibly legal or commercial) state of real estate for a purchase or sale.
IT
ReX (Real estate eXcellence) is a customised and internally developed IT application for the financial management of real estate. ReX is written in the Microsoft .NET framework and open ECMA standards so it interfaces seamlessly with applications in different programming languages
ReX is Internet-based so the data can be viewed in real time and continuously. And, of course, with secure access for internal and external users including rights per user and per project.
Processes and workflows are automated to the maximum and run step by step, which makes them extremely user-friendly. ReX automatically generates tenant invoices, which are then sent electronically. Other advantages are automatic indexing and the sending of reminders. Administrators can also approve invoices electronically.
With ReX, users can keep an eye on their expenses at all times, such as expenses for service costs, marketing, or property taxes. Also integrated in REX: consultation of rental schedules including end dates, cancellation dates, lease renewals and extensions, budgetary control, service costs, sales logs, forecast rental income, etc.
The Wings accounting system can also be consulted directly from ReX. ReX delivers numerous reports via Microsoft Power BI. CEUSTERS also uses the Planon service desk, the leading and innovative software for property and facilities management. The ticket system contributes to measurable improvements, such as better quality, lower costs, greater efficiency, and higher customer satisfaction.
Real estate management facts & figures
General
150+
projects under management
56
property management department staff
1.8
million m2
projects under management
2,300+
tenants
100+
customers
296+
million
rental income
Market share
33,4 %
Retail (#1 in Belgium)
15 %
Industry & logistics (#3 in Belgium)
4,6 %
Offices (#5 in Belgium)
14 %
Overall (#2 in Belgium)
Source: Expertise-media
Portfolio distribution
51,3 %
Retail
15,2 %
Offices
17,6 %
Other (mixed, residential, etc.)
15,8 %
Warehouses
Customers portfolio
- AEW
- AG Real Estate
- AXA Reim
- CBRE GI
- Growners
- Heeren Group
- Ikea
- Intervest
- Matexi
- Mitiska
- Pertinea
- Redevco
- Regie der Gebouwen
- Quest for Property
- Union Investment
- Flemish Government
- …
Top 10 retail projects
Wijnegem Shop Eat Enjoy
Antwerp — 59,648 m² GLA
Waasland Shopping
Sint-Niklaas — 53,970 m² GLA
Gouden Kruispunt
Tielt-Winge — 45,200 m² GLA
Grands Prés
Mons — 44,453 m² GLA
B-Park
Bruges — 45,200 m² GLA
K in Kortrijk
Kortrijk — 34,500 m² GLA
The Leaf
Ternat — 29,611 m² GLA
Shopping Cascade
Drogenbos — 28,926 m² GLA
Shopping Pajot
Sint-Pieters-Leeuw — 27,675 m² GLA
Docks Bruxsel
Brussels — 65,021 m²
Properties under management
- Retail
- Offices
- Warehouses
- Other (mixed, residential, hotels, etc.)
