Frequently asked questions

Find answers to some of our frequently asked questions here. Can't find what you're looking for? Contact us!

About CEUSTERS

  • CEUSTERS is an independent Belgian provider of professional real estate services with more than 80 years of experience. We offer agency services (leasing & sales), property management, valuations & advisory, investment advisory and international real estate advisory.
  • We operate throughout Belgium and the Netherlands, with offices in Antwerp, Brussels, Ghent, Hasselt and Rotterdam.
  • Offices, industrial & logistics (warehouses), retail (shops and shopping centres), land, SME parks and mixed‑use projects.

Property Management

  • Four pillars: portfolio management, building & facility management, co‑ownership management and consultancy & research. We focus on transparent reporting, operational efficiency and value creation.
  • Through digital dashboards, clear KPI reporting and regular meetings with property owners.
  • Yes. We implement energy optimisation, waste management and mobility strategies to achieve sustainability and cost savings.

Tenants & Agency

  • Yes. We analyse your current workplace, negotiate optimal lease terms or find a more sustainable location — fully in your best interest.
  • Through our online database with hundreds of up‑to‑date properties for sale/lease, or directly via our regional Agency teams.
  • Intake & goal setting, market and pricing advice, marketing, candidate screening, negotiations, contracting and follow‑up through to handover.
  • Yes. We analyse your current situation, determine space needs, identify suitable locations and negotiate optimal lease conditions.
  • Absolutely. We support companies in finding warehouses, distribution centres or production halls, including location analysis, contract negotiation and sustainability advice.

Valuations & Advisory

  • Yes. Our reports comply with RICS Red Book standards, are compatible with IVS‑IFRS, and we are VLABEL‑recognised.
  • Lead times depend on the asset type and data availability. We schedule an intake immediately and confirm timing and scope afterwards.
  • RICS Red Book, IVS and IFRS, with VLABEL recognition for fiscal purposes.
  • Yes. We analyse entire portfolios, including scenario modelling and risk assessment, for strategic decision‑making.

Retail & ESG

  • Yes. We are a leading manager of retail real estate, managing centres such as Wijnegem Shopping Center, Waasland Shopping, K in Kortrijk, Docks Bruxsel and others.
  • Data‑driven management (footfall & turnover), operational excellence and sustainable improvements (energy, waste, mobility) with proven impact on cost and customer experience.
  • Yes. We publish a Sustainability Report, follow the UN Global Compact principles and implement SDG objectives in our operations.
  • E.g. 50% reduction in energy consumption in a major shopping centre (vs 2010) through smart HVAC and LED lighting, and +13% higher recycling rate through targeted tenant coaching.

Investments & International Partnerships

  • Strategy, due diligence, redevelopment opportunities, business models and asset/portfolio optimisation — based on local market data and independent reporting.
  • Yes. Through partner networks, we advise Belgian clients with international ambitions and foreign clients seeking to invest in Belgian real estate.
  • Yes. We are affiliated with European and global networks, enabling us to support Belgian clients abroad and international investors in Belgium.
  • Access to international market data, local expertise abroad and a reliable network for transactions and investments.
  • NEWMARK International: Global network of top real estate experts, with partners in the USA, UK, Germany, France, Italy, the Netherlands, Spain. / SIOR (Society of Industrial and Office Realtors): International recognition for industrial and office real estate experts. / RICS (Royal Institute of Chartered Surveyors): Global standard for valuations and real estate advice. / UN Global Compact: Commitment to sustainability and ethics at an international level.
  • Yes. We assist investors in acquisition processes with market studies, due diligence, valuation, negotiations and strategic advice. Our goal: minimise risk and maximise returns.
  • Intake & objectives, market and asset analysis, financial modelling, legal coordination and closing support — fully independent and in the investor’s best interest.

Compliance & Contact

  • Yes. CEUSTERS NV complies with BIV/IPI ethics and works according to RICS standards for valuations.
  • We combine market data, footfall and turnover analyses and operational KPIs to support decision‑making (agency & PM).
  • Via info@ceusters.be or directly through an office in Antwerp, Brussels, Ghent, Hasselt or Rotterdam.
  • We apply a Code of Ethics & Business Conduct, with clear guidelines on integrity, data protection and complaint procedures.
  • Independence, local anchoring, international partnerships, full value chain (one‑stop shop) and proven results in retail, logistics and offices.